Janie and Jack is committed to ensuring that our website is accessible to all users, including people with disabilities.

We aim to meet the requirements of the Equality Act 2010 and to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA accessibility standards.

We are continually reviewing and improving our website to enhance accessibility and usability.

If you experience any difficulty accessing our website or require information in an alternative format, please contact our UK Customer Services team:

Email: uk_customer_service@janieandjack.com

We will make reasonable efforts to provide the assistance or information you require.

Last reviewed: February 16, 2026